What is a pop up?
Invite friends, share beauty products + earn products!
Pop up graphics + step-to-step guides
Faqs
HOW DO I CREATE A POP UP?
Log in to your HUB account.
Click “MY POP UPS.”
Click “Create New Pop Ups.”
Fill out the required information.
Create a custom URL for your Pop Up website.
As a Red Aspen Brand Ambassador, you create the Pop Up for your Beauty Influencer. Once the Pop Up is created, share the link with your Beauty Influencer to get the party started! Watch the “How to Create a Pop Up” video above for an in-depth step-to-step guide.
HOW DOES AN ORDER GET PLACED UNDER MY POP UP?
By ordering through the Pop Up link. Orders placed under the Pop Up link will be attributed to your Pop Up rewards total. Customers that don’t directly click on a Pop Up link can also select a Pop Up at checkout.
WHAT HAPPENS IF A POP UP IS CLOSED AND A CUSTOMER CLICKS ON THE CLOSED LINK?
No problem! The link will redirect to your website.
CAN CUSTOMERS ORDER A LOYALTY BOX THROUGH A POP UP?
Yes! Customers can place an order through a Pop Up link. The Host will receive rewards on the initial Loyalty Box order. All subsequent orders will not be included in the Pop Up.
CAN SOMEONE JOIN THROUGH A POP UP LINK?
Yes, but it’s important to note that because the newly joined BA (and any items in their cart) will not count toward the Pop Up volume. The volume will be attributed to the new BA.
Please note that orders that contain a Business Kit can not be added to a Pop Up.
CAN I REDEEM MY REWARDS IN MULTIPLE ORDERS?
Yes, Hosts are able to “split” their Pop Up rewards into varying denominations so that they can apply their rewards to more than one order.
DO I HAVE TO PAY TAX AND SHIPPING ON POP UP REWARD ORDERS?
Tax is calculated on the cart total.
Free shipping on Pop Up orders is based on your final cart total after all discounts are applied. Example: your cart subtotal is $107 and you enter a promo code for $100 in free product making your cart total $7. You will pay shipping because your grand total is under $100 ($100 is the free shipping threshold).
CAN I RETURN POP UP REWARDS ORDERS FOR A REFUND?
No. We are unable to offer returns on orders that are placed with Pop Up rewards.
HOW DO I CLOSE AND ACCESS MY POP UP AND REDEEM MY REWARDS?
Only Red Aspen Brand Ambassadors are able to create a Pop Up.
Brand Ambassadors and Hosts can manage their Pop Ups. Brand Ambassadors are allowed to act as the “Host” of a Pop Up.
First, you must have an account in order to redeem your Pop Up rewards. Customers and Brand Ambassadors alike must have an account in which the rewards are deposited.
A BA or a Host can close a Pop Up. Once the Pop Up is closed you will be able to access your Pop Up promo codes on the website.
Pop up rewards are rewarded through promo codes on your website account. All Pop Up reward promo codes will begin with the term "POP" and followed by a series of unique characters.
Pop up promo codes must be used in full at the time of use, and you will forfeit any remaining promo code rewards that are not used (e.g. if you use $75 of a $100 promo code, you will forfeit the remaining $25). Only one code can be used at a time on an order.
DO POP UP REWARDS EXPIRE?
Pop Up rewards will expire six months after the Pop Up has been closed.
Note as of February 2024: Please note that all Pop Up rewards migrated over from the old site will expire six months after the new website launches.
WHAT ARE THE POP UP REWARDS TIERS?
$100-$349 - 10% Pop Up Sales
$350-$499 - 12% Pop Up Sales
$500-$999 - 14% Pop Up Sales
$1000 + - 16% Pop Up Sales
WHAT CANNOT BE PURCHASED WITH MY POP UP REWARDS?
Bundles, sale items, and business supplies cannot be purchased with Pop Up Rewards.
HOW LONG CAN MY POP UP STAY OPEN?
Indefinitely!
STILL NEED HELP UNDERSTANDING POP UP REWARDS OR CREATING A POP UP?
No worries! We are happy to assist. If you still need help with creating a Pop Up, closing a Pop Up, redeeming rewards, or have any other questions related to Pop Ups feel free to email hello@redaspen.com.